Swift - Safe - Secure Communications at the Speed of Life
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Frequently Asked Questions
Frequently Asked Questions
View All FAQ in one PDF File.
Who is entitled to use the service?
Do I require an e-mail address to use the service?
How do I open an account?
How do I credit my account balance?
How do I enter a Recipient?
How do I write a SuperLetter?
What is the Delivery Status feature?
How can I check the delivery status of a SuperLetter?
How do I change my personal details and/or password?
I?ve forgotten my password, what do I do?
How do I change my e-mail address?
How do I change Recipient details?
How many pages of text can I send?
How long does it take to deliver a SuperLetter?
Why does a SuperLetter take longer to arrive than an e-mail?
Is there a limit to the number of SuperLetters that I can send each day?
Can I write to Recipients at Country not listed?
Can I send a SuperLetter anonymously?
Can I use SuperLetter to contact my bank or other commercial company?
Can I send a photo or image via SuperLetter?
I can?t seem to use SuperLetter with my Apple Mac.
My connection disconnects (times out) before I finish my letter. What do I do?
What happens if my connection is cut whilst I am composing a SuperLetter?
What is PhotoMail?
How do I enable PhotoMail?
Where can I view PhotoMail end-product samples?
Am I limited to a font and size?
What design features does PhotoMail have?
Can I cut and paste from MS word?
What are the mechanical specifications, Image and Copy Area?
Can I create a direct Mail campaign using PhotoMail?
What is the maximum pieces I can send?
Is their a minimum order?
Can I upload my mailing List?
Can I ?Group? my Address Book entries?
Can I send out the same PhotoMail to my mailing List?
Does PhotoMail have personalization capabilities?
How do I add a photo?
How big can the photo be?
What will have happen if my photo is too big?
What will happen if my photo does not fill the image area?
Am I limited to a horizontal photo or can it be vertical also?
What type of photo file is required?
How do I add a Signature, can I change signature at anytime?
How do I add a Logo, can I change logo at anytime?
How do I add a Stamp Indicia?
What is a stamp Indicia?
How do I Import a List of Recipients?
How safe is my Mail list on the SuperLetter Server?
Can I output a sample to review before sending?
Where Can I down load the user guide?
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